This incident has been resolved and all services are opearting normally now.
Posted Jul 28, 2020 - 05:19 PDT
Monitoring
Our hosting provider AWS is currently facing a DNS Lookup issue in Virginia region. This is status from AWS :
2:11 AM PDT We are investigating an increase in DNS lookup failures from EC2 instances in a single Availability Zone in the US-EAST-1 Region. 2:57 AM PDT We are continuing to investigate increased DNS resolution errors from EC2 instances in a single Availability Zone of the US-EAST-1 Region. This could also impact functionality of other services that use EC2, such as App Mesh, Cloud9, ElasticSearch, EMR, Managed Blockchain, SageMaker, Transfer for SFTP, WorkMail, and Glue.
We are monitoring the situation closely and update the status once the issue is resolved from AWS. This only impacts our endpoints in us-east-1 region. We are failing over affected services to other regions.
Posted Jul 28, 2020 - 03:14 PDT
This incident affected: Expressplay uDRM (Marlin Personalization Service).